During this care transi- tion, ED nurses will handover to ward nursing staff. One example is the transition of patient care from the ED to the inpatient ward following hospital admission. In the emergency department (ED), patient care transitions requiring a clinical handover are frequent events (de Lange, van Eeden, & Heyns, 2018) commonly facilitated by nurses. Patient care transitions are the movement of patients in, and between, clinical areas. Effective clinical handover is essential for safe patient care tran- sitions. The requirement for clinicia ns to communic ate effectively through clinical handover is crucial for safe, quality care delivery (Sasso et al., 2015). Clinica l han- dov er is a fre quen t occ urre nce in hos pita ls, with Aus tral ian dat a reportin g that approx imately 7,068,0 00 handov ers occur annual ly (Australian Commission on Safety and Quality in Health Care, 2010). An effective clinical han dov er can redu ce the risk of com muni cat ion fai lur es betw een healthc are clinicia ns (World Health Organ isatio n, 2007 ).
The process of information exchange by clini- cians during handover is complex, and there are multifactorial influ- ences that can impact the way handover plays out (Buus, Hoeck, & Hamilton, 2016 Ernst, McComb, & Ley, 2018). For the purpose of this paper, the term clinical handover will be used.
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